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On-Time Closing Guarantee Terms & Conditions

Direct Private Capital Group, Inc.

Effective Date: April 26, 2025

At Direct Private Capital Group, Inc. (“we,” “our,” or “us”), we understand that timely closings are critical to the success of real estate transactions.
Our On-Time Closing Guarantee is our commitment to provide you with fast, efficient, and reliable service.

Please review the terms and conditions of our On-Time Closing Guarantee below.

1. The Guarantee

We guarantee that, for qualifying loans, we will close your transaction by the agreed-upon closing date, provided that all required conditions are met.

If we fail to close on time due to circumstances within our control, you may be eligible for compensation in accordance with these Terms & Conditions.

2. Eligible Transactions

The On-Time Closing Guarantee applies to the following transaction types:

  • Bridge Loans
  • Investment Property Loans
  • Private Lending Loans (Fix & Flip, DSCR, Ground-Up Construction)
  • Refinance Loans (Rate & Term or Cash-Out)

3. Conditions for Eligibility

To qualify for the On-Time Closing Guarantee:

  • The borrower must provide all required documentation by the requested deadlines.
  • The borrower must respond to all requests for information within 24 hours.
  • Title, escrow, insurance, appraisals, and all third-party services must be ready without delay.
  • There must be no material changes to the borrower’s financial condition or the property condition.
  • The transaction must not involve extraordinary legal or regulatory issues.
  • All parties to the transaction must sign documents promptly when required.
  • The closing date must be mutually agreed upon and confirmed in writing.

4. Exceptions to the Guarantee

The Guarantee does not apply if the closing delay is caused by:

  • Incomplete, inaccurate, or late documentation from the borrower or their representatives
  • Title issues, liens, judgments, or legal disputes affecting the property
  • Borrower’s change in financial condition or creditworthiness
  • Delays caused by third parties (e.g., appraisers, title companies, insurance agents)
  • Force Majeure events (e.g., natural disasters, acts of God, governmental shutdowns)
  • Changes in loan terms requested by the borrower after initial approval
  • Federal, state, or local regulatory delays outside our control

5. Compensation for Delayed Closing

If we fail to close the eligible transaction on time (excluding the exceptions listed above), the borrower will be entitled to:

  • A waiver of up to $250 in lender administrative fees, applied at closing or refunded after closing.

This is the sole remedy available under the On-Time Closing Guarantee.

6. How to Submit a Claim

To request compensation under the On-Time Closing Guarantee, you must:

  • Notify Direct Private Capital Group, Inc. in writing within five (5) business days after the original scheduled closing date.
  • Provide documentation supporting the claim (e.g., original loan agreement, scheduled closing date confirmation).

Claims submitted after five business days will not be eligible.

7. Modifications or Termination

Direct Private Capital Group, Inc. reserves the right to modify, suspend, or terminate the On-Time Closing Guarantee at any time without prior notice.
Modifications will not affect loans that are already under active review and have received written closing confirmations.

8. Contact Us

For questions or to submit a claim regarding our On-Time Closing Guarantee, please contact us:

Direct Private Capital Group, Inc.
Website: http://directprivatecapitalgroup.com
Email: processing@dpcgusa.com
Phone: (800) 664-7505
Mailing Address: 34 N Franklin Ave, Ste 687 Pinedale, WY 82941